Transparent data practices and user protection standards.Last updated: 8/17/2026
Zeo Platforms, Inc. (“Zeo”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including watching streams, broadcasting content, uploading media, interacting with other users, and participating in monetization features such as payments, tips, and payouts.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
By using Zeochat (the “Services”), which is a passive, neutral technology platform provided by Zeo, you agree to this Privacy Policy.
We collect various types of information to provide and improve our Services:
We process content that you create, upload, or transmit, including:
This content may be stored temporarily or long-term depending on platform functionality and user settings.
For creators and paying users:
Payment processing and payouts are handled by third-party providers such as Stripe or equivalent regulated financial institutions. We do not store full credit card or bank details.
We collect and store only the data necessary to operate a live streaming and monetized media platform. This data includes audio, video, and communications occurring on the platform. This is essential for our Live + Recorded experience and safety moderation.
We do not sell personal data.
We are the data controller for personal data processed under this Privacy Policy.
Zeo Platforms, Inc.
privacy@zeochat.comTo provide streaming, account services, and monetization features
To ensure platform security, prevent fraud, and maintain service integrity
Compliance with financial, tax, and regulatory requirements
For optional features and where explicitly required (e.g. certain cookies)
California residents have specific rights regarding their personal data:
Know what personal data is collected
Request deletion of personal data
Correct inaccurate data
Opt out of certain data sharing
Payment processing, subscriptions, and creator payouts are handled by third-party providers. We do not store full payment card or banking credentials.
These providers process data independently under their own compliance frameworks, including PCI-DSS. We share only the minimum data necessary to process payments, enable payouts, and comply with legal obligations.
We retain data only for as long as necessary for the purposes described in this policy. Some data may be retained after account deletion where required by law (e.g. financial records).
If you are located in the European Economic Area, you have the following rights:
Requests can be submitted via privacy@zeochat.com. We will respond within legally required timeframes.
Encryption of data in transit (TLS/HTTPS)
Secure storage and access controls
Role-based internal access restrictions
Monitoring for fraud and abuse
Regular security reviews
No system is completely secure, but we continuously work to protect user data.
The Service is strictly limited to users aged 18 and older.
We do not knowingly collect or process data from individuals under 18. If such data is identified, it will be deleted promptly. Parents may contact us to request verification or deletion.
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal protections.
We may use automated systems for:
These systems are designed to protect platform integrity and user safety. Significant decisions may include human review where appropriate.
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email where appropriate.
For questions about this policy or data protection requests, our compliance team is ready to help.
Support Email
support@zeochat.com