Help Center
Find answers quickly, reach support, and browse trust, safety, and legal resources in one place.
AI assistant (coming soon)
We're building an in-app assistant for instant answers about booking flows, payouts, safety reports, and account settings.
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Policies & knowledge
Safety Center
Overview of trust, safety, and protections.
Trust Policy
How trust standards are enforced on platform.
Enforcement
How violations are reviewed and actioned.
Reporting Guide
How and when to report incidents.
Privacy Policy
How your data is collected and used.
Terms of Service
Rules and legal terms of using Zeochat.
Acceptable Use Policy
Behavioral standards for all users.
Need human support?
Our support and trust teams review incoming requests continuously. Include clear details, screenshots, and IDs when possible so we can resolve faster.
For urgent trust and safety concerns, use the reporting flow first so your case is prioritized.